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Ferrum Products support team assisting a client after handover

Customer Support

Help, long after handover

One team for product questions, installation, warranty and new enquiries.

Help Centre

How can we help?

Product Support

Guidance on care, adjustment and accessories for any product we've supplied.

Installation Assistance

Scheduling, site readiness checks and post-installation adjustments.

Warranty Support

Coverage claims on hardware, finishes and workmanship within warranty.

Project Enquiries

Status updates and coordination for ongoing interior projects.

Quote Requests

Itemised quotations, usually returned within 48 working hours.

Live Chat

Chat with our team on WhatsApp during business hours for quick answers.

Prefer to speak with someone?

Call +91 95354 75587, Monday to Saturday, 9 AM – 6 PM.